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Terms & Conditions – EduSpark

Welcome to EduSpark. By accessing our website, enrolling in any course, or using our services in any manner, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of our services immediately.

1. Acceptance of Terms

By using EduSpark’s website, courses, or services, you agree to comply with these Terms & Conditions as well as any additional guidelines, policies, and rules communicated by us. EduSpark reserves the right to update or revise these terms at any time.

2. Services We Provide

EduSpark offers various online and offline skill development programs including IT skills, digital marketing, graphic design, language courses, and professional development training.
Our goal is to support learners in enhancing their skills, employability, and career growth.

While we provide high-quality training, we do not guarantee specific career results, income levels, or job placements, as outcomes vary based on individual effort, market conditions, and external factors beyond our control.

3. Responsibilities of Learners

a. Providing Accurate Information

You must submit accurate, complete, and updated information during registration. EduSpark is not responsible for issues caused by incorrect information.

b. Actively Participating in the Course

Your learning progress depends on your participation. You are expected to attend sessions, complete assignments, and follow trainer instructions.

c. Lawful Use of Services

You agree not to misuse our platform. This includes avoiding:

  • Illegal activities
  • Sharing harmful content
  • Violating intellectual property rights
  • Disrupting classes or digital platforms

Failure to follow these rules may result in suspension or termination of your access.

4. Privacy & Data Protection

Your personal information is protected under our Privacy Policy. We use secure systems to safeguard your data from unauthorized access or misuse.

However, EduSpark may disclose information if required by law or to protect legal rights, prevent fraud, or ensure the safety of our users.

5. Payments, Installments, Cancellations & Refunds

a. Payments

Course fees must be paid in advance unless installment options are approved. We accept payments through the methods communicated during admission.

b. Installment Facility

EduSpark provides an installment option for selected courses. Learners must follow the agreed payment schedule. Failure to complete installment payments may result in restricted course access or withheld certificates.

c. Cancellation Policy

If you wish to cancel your enrollment, you must notify EduSpark at least 48 hours before the batch starts. Course switching may be allowed, subject to seat availability and management approval.

d. Refund Policy

EduSpark follows a no-refund policy for all courses. Refunds may only be granted if EduSpark cancels a course or fails to deliver the promised service.

6. Limitation of Liability

EduSpark, its trainers, partners, and employees shall not be held liable for:

  • Loss of income
  • Business interruption
  • Dissatisfaction with learning outcomes
  • Any indirect or consequential damages

Our maximum liability for any claim shall not exceed the total amount you paid for the course.

7. Intellectual Property Rights

All training materials, documents, videos, graphics, logos, and digital assets provided by EduSpark are our intellectual property.

You may not reproduce, distribute, modify, or share any course materials without written consent. Unauthorized use may result in legal action.

8. Website Usage Terms

By using our website, you agree to:

  • Follow all applicable laws
  • Not attempt to hack, disrupt, or damage the website
  • Not attempt unauthorized access to restricted areas

EduSpark may suspend access if suspicious or harmful activity is detected.

9. External Links

Our website may include links to third-party platforms. EduSpark is not responsible for external content, privacy practices, or operations. We recommend reviewing their respective terms before using those services.

10. Modifications to Terms

EduSpark reserves the right to modify, update, or replace any part of these Terms & Conditions at any time. Changes become effective once posted on the website. Your continued use of our services indicates acceptance of updated terms.

11. Termination of Services

EduSpark may suspend or terminate your access—temporarily or permanently—if you violate any of these terms or engage in fraudulent, harmful, or inappropriate activities.

Upon termination, any rights or licenses granted to you will immediately cease.

12. Dispute Resolution

Any dispute arising from your use of EduSpark services shall first be attempted to resolve through discussion. If unresolved, the matter will be handled through mediation or arbitration under the laws of Bangladesh, with jurisdiction exclusively in Dhaka.

13. Governing Law

These Terms & Conditions are governed by the laws of the People’s Republic of Bangladesh.

14. Contact Information

Email: support@edusparkit.com
Phone: +880 1345-776310
Address: Eastern Mansion, 67/9, Pioneer Road, Kakrail, Dhaka, Bangladesh